Return Policy

Return Policy Details

Purchase of Products and Returns Policy

When purchasing products through Diesel Generator Pty Ltd‘s Website, you agree to pay the listed purchase price (the “Purchase Price”) for the selected product. Payments are securely processed through Stripe, our trusted Payment Gateway Provider.

By using the Purchase Services, you acknowledge that you have read, understood, and agree to the applicable Terms and Conditions of Use, Privacy Policy, and other relevant legal documentation provided by the Payment Gateway Provider.

Once your payment is successfully processed, a receipt confirming the transaction will be issued to you, and Diesel Generator Pty Ltd will record your purchase details for future reference.

Returns: At its sole discretion, Diesel Generator Pty Ltd may provide refunds for returned products within 7 days of purchase, provided that:

• The product packaging is unopened.
• The product is in its original, saleable condition.

Please note that you, the customer, are responsible for any postage and shipping costs incurred in returning the product. For additional assistance or clarification, feel free to contact our support team.